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Located in the center of Madhya Pradesh, between the busy roads and lively culture of Indore, is an aviation treasure that has gained a lot of attention lately: the Devi Ahilyabai Holkar Airport (DABH). This facility, which is the biggest airport in the nation, is evidence of Indore’s growing stature as a center of excellence for aviation.
The much-awaited Airports Service Quality (ASQ) report for 2023 was released by Airports Council International (ACI) on a historic Wednesday. During the broadcast, DABH Airport in Indore, which serves more than 20 lakh (2 million) travelers a year, was confirmed the winner in the category of airports with the highest ASQ rating of 4.91. This unbelievable achievement elevated DABH to the highest level of customer happiness and service performance in Indian flights.
The importance of this achievement is further decorated by the impressive corporation that DABH is a part of. In a reasonable environment with 15 airports throughout the country and equal yearly traveler counts, DABH outperformed its participants and became the benchmark for quality service and operational performance. Although praiseworthy, the airports in Chennai and Varanasi were dwarfed by DABH as it rose to the top and paved its due position as India’s main airport.
The path taken to reach this sizable achievement is proof of Indore’s committed dedication to quality and improvement in the flying industry. With the help of prophet leadership and a team of committed experts, DABH has constantly raised the bar and determined new standards for both traveler experience and service value. Every aspect of DABH’s operations, from world-class services to advanced check-in techniques, establishes an unwavering quest for excellence, terminating in this loud salute of its greatness.
Every success story has a team attempt at its core, and DABH‘s win is no different. The airport’s outstanding performance is acknowledged by the ACI, which also realizes the matched efforts of all relevant parties. Every person who has participated in creating DABH‘s outstanding legacy and turning it into a source of pride for the entire country—from airport influences to airline employees, security officers to ground staff—has been instrumental in this endeavor.
Likewise, the rise in popularity of DABH focuses on the critical role that organizations such as the Airports Council International play in promoting international flying standards. ACI helps airports reach their full capability by progressing best practices and advancing collaboration between airports globally. This promotes innovation and advancement within the sector. DABH, as a proud member of this respected alliance, embodies the ACI‘s mission of educational airport standards globally and encouraging superiority.
Devi Ahilyabai Holkar Airport in Indore is prepared to achieve even bigger things in the future. Promoted by this most recent victory, DABH is resolute in its resolve to set new standards, keep improving the traveler experience, and harden its place as the highest aviation hub. Using innovation as a compass and quality as a guiding principle, DABH sets out to create a future in which the sky is the limit, elevating Indore to new levels of distinction and success in the flying industry.